hello_marilyn133
May 24, 2026
"Arrived sooner than I expected"
I wasn’t really expecting it that quickly, but it showed up in just two days.
sheilachandler7366
May 04, 2026
"I like the machine itself, but dealing with..."
I like the machine itself, but dealing with customer service was frustrating. It took forever to get a reply, and then they kept asking me for the same details over and over again. Like, didn’t I already send that?? The issue did get fixed in the end, but the whole process was way more annoying than it needed to be.
arthur_Richards88
May 01, 2026
"Solid machine, honestly not much to complain about"
I bought this from delonghi.com, and the whole ordering process was straightforward. I’ve been using the coffee machine almost every day for months now, and so far I keep thinking, yep, still doing exactly what it’s supposed to do. It feels sturdy, it hasn’t acted up, and I haven’t had any weird issues with it. Delivery did take a little longer than I was hoping, which was kind of annoying at the time, but not a huge deal in the grand scheme of things. Overall, I’m happy with it. I’m giving it 4 stars because, well, nothing’s perfect and there’s always something that could be a bit better.
James_boehm73
April 30, 2026
"The grinder works really well. The..."
The grinder works really well. The grind comes out nice and consistent, which is apparently what a grinder is supposed to do, shocking, I know. No complaints so far.
JonathanDixon
April 29, 2026
"Consistent coffee, with a small learning curve"
I bought this from delonghi.com i’ve been happy with it so far. The thing I appreciate most is that the temperature stays steady, my coffee isn’t piping hot one morning and weirdly lukewarm the next, which used to drive me nuts. I’ll admit, I was a little annoyed at first trying to figure out the settings, but once I got the hang of it, I felt a lot better about the machine. Now I actually look forward to using it. Giving it 4 stars.
marisoldupuis8871
March 29, 2026
"Warranty help was actually quick"
I expected the warranty process to take forever, especially since I’d already set aside a whole afternoon to deal with it, but they fixed my machine really fast. I had my receipt and all that ready just in case, and it ended up being way smoother than I thought.
AntoinetteShoemaker_10
March 27, 2026
"Not gonna lie, I’m happy with my..."
Not gonna lie, I’m happy with my DeLonghi coffee machine. I bought it last year and it’s still working great every day. It’s got a few small marks on it now, but nothing major, and it still makes coffee just fine...
ann_Chance81
March 24, 2026
"I bought a DeLonghi coffee machine from..."
I bought a DeLonghi coffee machine from Delonghi, the price felt fair for what I ended up getting.
It definitely wasn’t the cheapest option I saw, but it feels well made and it’s been making good coffee every day. Shipping was straightforward too, nothing really to complain about.
For the quality, I’d say it’s worth the money. I’m happy with the order, I’d buy from them again.
John-smith
March 23, 2026
"Repair took a little while, but yeah, good service overall"
So, I had to send my DeLonghi coffee machine in for repair after it stopped heating up. Booking everything through the website was actually easy, and they kept me updated along the way, which was nice. It did take a few days longer than I was hoping, to be honest, but it came back working properly and even looked cleaned up too. Overall, I’m happy with the service, just, you know, wish the turnaround had been a bit quicker.
DebraMatheis_75
March 04, 2026
"I’ve been using my delonghi machine for..."
I’ve been using my delonghi machine for about a month now, and I’m impressed. The coffee comes out smooth, not bitter, and most mornings the crema looks great too. It’s a big step up from my old machine. So far, I’m really happy with it and would definitely say it was worth getting...
Carolyn-thomson
March 04, 2026
"Good coffee, but the build feels a bit questionable"
I bought a DeLonghi coffee machine last year, and overall it’s been good. It makes nice coffee, heats up quickly, and I haven’t had any major issues with how it actually works day to day.
That said, a few parts feel cheaper than I expected for the price, especially the drip tray and the buttons. After a few months, it also started making a slight rattling noise. It still works fine, but I can’t help wondering if they maybe saved money on some of the materials, because it just doesn’t feel as solid as I thought it would
william_Howard73
February 14, 2026
"Expected a Quick Fix, But It Took Some Patience"
I needed a replacement part for my machine and figured it would be straightforward through Delonghi. They do have parts listed, so that was a plus, but the exact piece I needed was out of stock. I was expecting to just order it and be done, so having to keep checking back was a bit annoying. The site itself was fine to use, just not as smooth of an experience as I hoped.
CarolynMaeda_02
February 12, 2026
"I finally had to descale my DeLonghi machine..."
I finally had to descale my DeLonghi machine and used the instructions on Delonghi. I mostly just focused on the steps that matched my model and ignored the extra stuff, which made it feel simple. I was a little worried I’d press the wrong button or mess something up, but it went smoothly and didn’t take as long as I thought. Coffee tastes better again, so I’m happy with it.
virginia2001
February 02, 2026
"Ordering was fine, just a bit slow"
Ordering went okay overall, but the checkout felt kind of slow. It wasn’t terrible, just not as quick as...
esthertaylor2422
January 16, 2026
"I bought this from delonghi.com mostly because I..."
I bought this from delonghi.com mostly because I liked the way it looked online, it looks even better in person. The shape is really clean, the finish is nice, and it doesn’t take over the whole counter, which I appreciate.
It just makes my kitchen feel a little more put together without looking like I tried too hard. The buttons and small details look neat too. Okay, sudden shift: I’m way more excited about a kitchen appliance than I expected to be. Very happy with the design
CALDWELL
January 14, 2026
"Honestly, the milk frother was kind of a letdown"
I really wanted to like this milk frother, and it’s not like I was expecting café-level foam or anything, but the results were disappointing. The foam comes out thin, and it disappears really quickly. Maybe it works better with certain types of milk, but based on my experience, it just didn’t hold up.
geraldrama0452
January 14, 2026
"Refund was quick and way less stressful than I expected"
I accidentally ordered the wrong coffee machine from delonghi.com and had to send it back. compared to some other returns I’ve done with online stores, this one was painless. The steps were easy to follow, I got the return label without any back-and-forth, and the refund showed up on my card within a few days. Customer service was friendly too, so overall I really can’t complain
james-Jones
January 07, 2026
"Setup was straightforward, and the buttons..."
Setup was straightforward, and the buttons are laid out in a way that mostly just makes sense. I did have to poke around for a minute to find one setting, but nothing too frustrating. Overall, it was easy enough to use.
James_elliott87
January 01, 2026
"My box arrived fast and everything was in..."
My box arrived fast and everything was in perfect shape, no dents or damage at all. If you’re worried about shipping, I’d say don’t stress too much based on my experience. It came looking just like it should.
eda1998
December 08, 2025
"Cleaning it is such a joy"
It works fine, I guess, but cleaning it after every single use takes way longer than it should. Nothing like spending more time scrubbing than actually using the thing